2004 ALUMNI RECIPIENTS

Mary Dila, 36

Biggest achievement: My most vital achievement has been establishing long-lasting and fulfilling relationships with business partners, team members and, of course, our clients.

Best skill: Sensitivity is a very anti-business quality in many people's minds. For me, it is essential to how I do business. Sensitivity gives me insight into my clients' needs and helps me anticipate their anxieties. It also helps me understand my colleagues' challenges and communicate with them more clearly. I think it makes me a more versatile thinker.

Most admired businessperson: I strive to emulate teachers for their dedication, scientists for their quest, activists for their engagement and artists for their passion. I admire anyone who leads by sharing a vision.

Biggest business lesson learned: In business, you are constantly juggling – deadlines, client requests, human resources, not to mention the business of business. The most important lesson I have learned (am still learning) is being present in the moment, no matter how many balls are in the air. Giving people and issues my full focus, without rushing the moment or skimming the subject, allows me to think more clearly, make better decisions and act wisely.

Favourite charity: The Snowsuit Fund

Professional recognition that would mean the most: A company is recognized for its culture, values, strengths and personality. I would like to be recognized for fostering a distinctive and inspiring business culture.